Privacy Policy
Last updated: 10th June 2026
This privacy policy explains how Biscuits & Bytes collects, uses and protects your personal information when you use this website, buy tickets, register your interest, or contact us.
We are committed to keeping your personal information safe and being clear about how we use it.
1. Who we are
This website is operated by:
Biscuits & Bytes
Contact: martin@biscuitsandbytes.co.uk
For the purposes of UK data protection law, we are the “data controller” of the personal information we collect about you.
2. What information we collect
We may collect the following personal information when you use this website:
Your name
Your email address
Your phone number, if you choose to provide it
Details of tickets you buy or events you register for
Any message or enquiry you send to us
Basic technical information about your visit to the website, such as cookies or analytics data, where used
We only collect the information we need to provide our services, respond to enquiries, manage bookings and keep people informed.
3. How we use your information
We use your personal information to:
Process ticket purchases or bookings
Send booking confirmations and event information
Respond to enquiries or requests for more information
Manage attendance at events or sessions
Let you know about updates relating to something you have registered interest in
Keep basic records for accounting, tax or legal purposes
Improve our website and understand how people use it, where analytics are used
We will not sell your personal information.
4. Our lawful basis for using your information
Under UK data protection law, we need a lawful basis for using your personal information.
We may use your information on the following bases:
Contract
Where we need your information to process a ticket purchase, booking or registration.
Legitimate interests
Where we use your information to respond to enquiries, manage events, keep appropriate records, or contact you about something you have asked us about. We will only do this where our interests are not overridden by your rights and freedoms.
Consent
Where you have specifically asked to receive marketing updates, newsletters or other optional communications. You can withdraw your consent at any time.
Legal obligation
Where we need to keep certain information for tax, accounting or legal reasons.
5. Marketing and updates
If you register your interest in an event, course or service, we may contact you with information directly related to that enquiry.
We will only send you general marketing emails, newsletters or unrelated promotional updates if you have agreed to receive them, or where we are otherwise allowed to do so under applicable law.
You can unsubscribe or ask us to stop contacting you at any time by emailing martin@biscuitsandbytes.co.uk
6. Payments
If you buy tickets or make a payment through this website, payment processing is handled by a third-party provider; Squarespace
We do not normally receive or store your full payment card details. Payment providers process your payment information in accordance with their own privacy policies and security standards.
7. Who we share your information with
We may share your personal information with trusted third-party service providers where necessary, such as:
Website hosting providers
Ticketing or booking platforms
Payment processors
Email or mailing list services
Accountants or professional advisers, where required
Legal or regulatory authorities, where required by law
We only share the information needed for these purposes and expect our service providers to handle your information securely.
8. How long we keep your information
We only keep your personal information for as long as necessary.
As a guide:
Enquiry information may be kept for up to 12 months
Booking and attendance records may be kept for up to 12 months
Financial and transaction records may be kept for up to 6 years
Marketing contact details will be kept until you unsubscribe or ask us to delete them
After this, we will delete or anonymise your information where it is no longer needed.
9. Cookies and analytics
This website may use cookies or similar technologies to help it work properly and to understand how visitors use the site.
Some cookies are essential for the website to function. Others, such as analytics or marketing cookies, will only be used where required with your consent.
You can manage cookies through your browser settings or through any cookie banner or settings tool provided on the website.
10. Your rights
Under UK data protection law, you have rights over your personal information. These may include the right to:
Ask for a copy of the information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information in certain circumstances
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent where we rely on consent
Complain to the Information Commissioner’s Office
To exercise your rights, contact us at martin@biscuitsandbytes.co.uk
11. Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
ICO website: www.ico.org.uk
12. Changes to this policy
We may update this privacy policy from time to time. The latest version will always be available on this website.